Clients of mine last week were deciding whether to: buy a 1.5 million house in Chatswood (Sydney) to live in; or buy 2 x $750,000 investment properties, and rent a 1.5 million house instead (this is the now popular strategy of “rentvesting”) I’ve reproduced a hypothetical scenario in this article, and this is what the numbers show: […]
Suite 2, 59 Ross Street, Toorak Victoria 3142
PO Box 559, Toorak Victoria 3142
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We will ask you for personal information when we assist you with your finance. We use the information you provide to advise about and assist with your credit needs. We only provide your information to the companies with whom you choose to deal (and their representatives).
We also use your information to send you requested product information and to enable us to manage your ongoing relationship with us e.g. invoicing, client surveys etc. We may do so by mail or electronically unless you tell us that you do not wish to receive electronic communications.
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We may also use your information internally to help us improve our services and help resolve any problems.
If you don’t provide us with full information, we can’t properly advise or assist you with your credit needs.
We strive to maintain the reliability, accuracy, completeness, and currency of the personal information we hold and to protect its privacy and security. We keep personal information only for as long as is reasonably necessary for the purpose for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements
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We may need to provide your information to our credit licensee e.g. for administration and supervision activities, contractors who supply services to us e.g. to handle mailings on our behalf, or to other companies in the event of a corporate sale, merger, re-organisation, dissolution or similar event. However, we will do our best to ensure that they protect your information in the same way that we do.
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Upon receipt of your written request and enough information to allow us to identify the information, we will disclose to you the personal information we hold about you. We will also correct, amend or delete any personal information that we agree is inaccurate.
If you wish to access or correct your personal information please write to Daniel Gold at dan@longproperty.com.au.
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We welcome your questions and comments about privacy. If you have any concerns or complaints, please contact Daniel Gold on (ph:) 1300 005 664, or via email – dan@longproperty.com.au.
Internal Dispute Resolution
If you do have a complaint, please let us know by email, because if we don’t know about it we can’t fix it. You may also contact us by email addressed to; The Complaints Officer at Long Property, Daniel Gold, (ph:) 1300 005 664; email – dan@longproperty.com.au, please make sure you include as much information as you can.
You should explain the details of your complaint as clearly as you can. You must do this in writing. When we receive a complaint, we will attempt to resolve it promptly.
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