Article by Patrick Lynch, Head of Operations Sometimes, an application can really challenge a knowledgeable Broker and support team. Here’s a recent example where under tough circumstances we still managed to secure a great outcome for our client. The Application The Client was an Australian couple, citizens living overseas and earning foreign income. Not uncommon […]
Mission accomplished – how we settled a tough loan
How long does it take to get a home loan?
Article by Patrick Lynch, Head of Operations Previously, when we discussed the near-perfect application, a 15-day turnaround from submission to settlement for a refinance was a great outcome. But most applicants won’t have the same experience; no two borrowers (or strategies, Lenders, etc.) are identical. Generally, it can take about 4 to 6 weeks […]
How we build trust with our clients
Bankers aren’t particularly trustworthy, according to the ‘Ipsos Global Trust in Professions survey’, conducted in 22 countries. People will put their lives in your hands if you’re a doctor (the most trustworthy profession), but apparently not if you’re a politician, or an advertising executive, or a banker… The most and least trusted professions in Australia. […]