My thoughts on adding value for clients, and surpassing expectations

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My thoughts on adding value for clients, and surpassing expectations May 6, 2019

Just received this great ‘thank you’ message and it made me realise nothing one spends on sales/ marketing can ever rival the new business which simply comes from adding value for clients and surpassing expectations…

“Guys it has been really good working with you. Special mention to Patrick for attention to detail and top notch communications. As mentioned to Dan the other day you will be getting many referrals from me.”

But as mortgage brokers we have to go above and beyond for clients, not just to keep our own businesses growing, really just because it is the right thing to do!

I’ve always found it very humbling when someone trusts us with their lending. It’s a privilege we should never take for granted.


Long Property blog content provides general information only and has been prepared without taking into account your objectives, financial situation or needs. We recommend that you consider whether it is appropriate for your circumstances and your full financial situation will need to be reviewed prior to acceptance of any offer or product. Nothing on the Long Property website constitutes legal, tax or financial advice and you should always seek professional advice in relation to your individual circumstances.

Credit Representative Number 493530 authorised under Australian Credit Licence 389328

DANIEL GOLD

Dan runs Long Property and has been recognised by Mortgage Professional Australia as being one of the top 5 mortgage brokers nationally.  Email dan@longproperty.com.au

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